Shipping & Returns
SHIPPING ON GOWNS, GARMENTS, AND ACCESSORIES
We provide free ground shipping on all domestic orders. We offer USPS Priority and Express mail options that are calculated upon check out. A flat rate of 60 USD is automatically applied at check out for International shipping.
SHIPPING ON SMALL GIFT ITEMS AND LARGE GIFT ITEMS
We ship USPS flat rates on all gift orders. Small gifts are shipped at $8 per item and large gifts are shipped at $20 per item. Small gifts include Simon Pearce glasses, for example. Large gifts include Farmhouse Pottery mixing bowls, for example.
GOWNS, JEWELRY, BRIDAL ACCESSORY RETURNS
Most of our gowns are custom made to your order and will arrive within three to six months of purchase. As each gown is hand made to order we will not accept returns for a full refund. Any damaged gown or item must be reported within 24 hours of receipt of garment; the garment will be fixed or replaced. Any damages reported after 24 hours will be considered null and void.
READY-TO-WEAR AND GIFT RETURNS
All ready-to-wear items are able to be returned for a full refund within ten days of receipt. Merchandise must have be unworn with all tags in place; free of stains, pet hair, floor debris, and pin marks. Gift items are able to be returned for a full refund within ten days of receipt; tags must be in place and the item must be in perfect condition. Refunds will process within two to three weeks.
Sale items and all mark downs are considered final sale.